Service Desk Jobs in Egypt

• 5 - 7 Years
• Egypt - Egypt

Lead and develop a team of cloud support engineers, manage service desk operations, ensure adherence to SLAs, and implement process improvements.

• 1 - 6 Years
• Giza - Egypt

Manage requests and incidents, provide Level 1 support, ensure SLA compliance, and contribute to service improvement with strong technical knowledge and communication skills.

• 1 - 7 Years
• Egypt - Egypt

Provide French-language support, troubleshoot technical issues, document interactions, and ensure customer satisfaction while collaborating with teams and adhering to performanc...

• 10 - 12 Years
• Cairo - Egypt

The role involves designing Employee Experience solutions, providing presales support, and engaging clients while requiring strong technical expertise and communication skills.

• 0 - 2 Years
• Cairo - Egypt

Manage guest requests via various communication methods, provide information on amenities, and ensure satisfaction while maintaining professionalism and confidentiality.

• 0 - 5 Years
• Cairo - Egypt

Provide IT operational support, manage incidents and service requests, assist users, and collaborate with teams for service continuity and quality delivery.

• 2 - 4 Years
• Giza - Egypt

Configure and maintain network security policies, resolve incidents, and ensure operational stability while possessing strong networking knowledge and communication skills.

• 0 - 5 Years
• Giza - Egypt

Manage core network operations, troubleshoot issues, ensure security compliance, and maintain high performance in Data Center services with strong networking skills.

• 1 - 3 Years
• Egypt - Egypt

Provide Level 1 WordPress support, troubleshoot issues, manage client communication, and escalate complex problems while ensuring customer satisfaction.

• 0 - 2 Years
• Cairo - Egypt

The role involves project management, technical execution, and customer enablement for seamless service onboarding, requiring strong communication and organizational skills.

• 5 - 10 Years
• Cairo - Egypt

The role involves managing IT infrastructure, providing technical support, ensuring cybersecurity compliance, and utilizing RMM and MDM tools effectively.

• 1 - 3 Years
• Egypt - Egypt

Maintain helpdesk support, resolve user issues, install and configure workstations, and possess strong communication and troubleshooting skills.

• 3 - 8 Years
• Giza - Egypt

Provides first line support, administers IT hardware/software, resolves system errors, and requires experience in technical support and troubleshooting.

• 1 - 7 Years
• Egypt - Egypt

The role involves providing first-level technical support, resolving customer issues, and requires strong problem-solving and communication skills.

• 1 - 3 Years
• Egypt - Egypt

Provide technical support by managing tickets, resolving incidents, monitoring systems, and collaborating with teams while possessing strong troubleshooting and communication sk...

• 3 - 5 Years
• Giza - Egypt

Manage Identity Management solutions, ensure security compliance, provide technical support, and implement integration methodologies for effective identity access management.

• 1 - 3 Years
• Cairo - Egypt

Provide expert support for translation management systems and databases, ensuring optimal performance while collaborating with teams and improving processes.

• 3 - 5 Years
• Cairo - Egypt

Install and maintain network services, troubleshoot technical issues, manage servers and storage, and implement IT strategies with strong knowledge in networking protocols.

• 3 - 7 Years
• Cairo - Egypt

Oversee daily IT operations, ensure system performance and security, manage incidents, and lead a team with a bachelor's degree in information technology.

• 1 - 3 Years
• Egypt - Egypt

Monitor network performance, assist in firewall management, provide end-user support, and maintain documentation; requires Bachelor's degree in Computer Science or related field.

• 1 - 3 Years
• Cairo - Egypt

Install and update software, provide technical support, maintain IT inventory, and assist with technology initiatives; requires Bachelor's degree and customer support skills.

• 2 - 4 Years
• Egypt - Egypt

Support technology environment by resolving technical issues, managing assets, and implementing AI tools for efficient IT operations and onboarding.

• 1 - 3 Years
• Egypt - Egypt

Provide technical support for IT hardware, networks, and software while managing Windows Server, with a Bachelor's degree and strong problem-solving skills required.

• 3 - 5 Years
• Egypt - Egypt

Provide technical support for hardware and software, manage network infrastructure, maintain cybersecurity, and support Microsoft 365 and WordPress.

• 0 - 2 Years
• Cairo - Egypt

Responsible for IT Help Desk support, requiring excellent communication skills and a good level of English.

• 1 - 3 Years
• Alexandria - Egypt

Provide technical assistance and support for computer systems, demonstrating strong communication skills and customer-oriented approach to resolve issues.

• 1 - 3 Years
• Egypt - Egypt

Provide first-line technical support, troubleshoot IT incidents, maintain user devices, and ensure compliance with IT policies for candidates with a Bachelor's degree in Informa...

• 3 - 5 Years
• Cairo - Egypt

Provide technical assistance, troubleshoot issues, maintain documentation, and ensure excellent customer service with a focus on IT Help Desk support.

• 1 - 2 Years
• Cairo - Egypt

Provide technical assistance, troubleshoot hardware and software issues, maintain IT equipment, and support users across multiple branches with excellent communication skills.

• 1 - 3 Years
• Giza - Egypt

Provide technical assistance, troubleshoot hardware and software issues, manage support tickets, and educate users on IT security and technology resources.