Service Management Lead Jobs in Saudi Arabia

• 3 - 8 Years
• Riyadh , Dammam/Khobar/Eastern Province , Abha - Saudi Arabia

Oversee hospitality operations, implement standards, manage staff, ensure client satisfaction, and maintain budgetary control while promoting sustainability and operational effi...

• 5 - 10 Years
• Riyadh - Saudi Arabia

Lead team for visa and license management, maintain government relations, and ensure compliance with regulations while solving related issues.

• 8 - 15 Years
• Dammam - Saudi Arabia

Manage PDI operations, oversee team training, ensure equipment readiness, maintain safety compliance, and utilize technical expertise in machinery diagnostics.

• 7 - 10 Years
• Jeddah - Saudi Arabia

Oversee aftersales operations including service, maintenance, and customer service while driving satisfaction, retention, and compliance with standards.

• 8 - 12 Years
• Dammam , Jeddah - Saudi Arabia

Develop and implement maintenance strategies, oversee budgets, lead technicians, ensure safety compliance, and utilize data analytics for operational efficiency.

• 7 - 10 Years
• Jeddah - Saudi Arabia

Oversee aftersales operations including service, maintenance, and customer service while ensuring compliance and driving customer satisfaction and profitability.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Develop and implement operational strategies, manage resources, ensure compliance, lead teams, and drive continuous improvement initiatives in operational management.

• 12 - 20 Years
• Riyadh - Saudi Arabia

Lead end-to-end delivery of ServiceNow ITSM projects, manage client expectations, mentor teams, and drive project execution with strong ITSM expertise.

• 10 - 16 Years
• Riyadh - Saudi Arabia

Provide L3-level support for Governance, Risk, and Compliance in banking, ensuring compliance, performance, security, and effective incident management.

• 2 - 7 Years
• Dammam/Khobar/Eastern Province - Saudi Arabia

Oversee travel bookings, manage supplier relationships, ensure compliance with regulations, and provide support for travel-related services using global distribution systems.

• 4 - 9 Years
• Riyadh - Saudi Arabia

Responsible for incident management efficiency, client communication, team management, and ensuring compliance with ITIL processes and KPIs.

• 4 - 9 Years
• Riyadh - Saudi Arabia

Responsible for incident management, ensuring compliance with processes, managing a team, and effective communication with customers and IT teams.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Develop and execute IT service management strategy, manage service lifecycle, implement ITIL best practices, and enhance service delivery with strong leadership skills.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Lead end-to-end service delivery, manage client relationships, ensure operational excellence, and drive continuous improvement in technology services.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Provide advanced technical support to VIP users, manage incidents, ensure service excellence, and collaborate with vendors while maintaining IT asset compliance.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Coordinate and optimize service delivery processes, manage logistics, ensure compliance, and improve efficiency while engaging with stakeholders and maintaining quality standards.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Manage infrastructure-focused implementations and migrations to Google Cloud Platform, ensuring client relationship management and technical solution development.

• 4 - 6 Years
• Riyadh - Saudi Arabia

Manage daily room service operations, lead a team, ensure exceptional customer service, and oversee financial management and employee development.

• 3 - 6 Years
• Riyadh - Saudi Arabia

Manage regional service operations, improve service delivery, oversee teams, and ensure compliance while possessing strong leadership and analytical skills.

• 3 - 8 Years
• Amaala, Saudi Arabia - Saudi Arabia

Oversee Guest Services team, ensuring luxury experiences, training staff, managing guest relations, and implementing service standards in a pre-opening environment.

• 8 - 11 Years
• Jeddah - Saudi Arabia

Oversee service operations, ensure customer satisfaction, optimize performance, manage budgets, and lead teams in compliance with industry standards.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Lead IT Service Management engagements, develop managed service proposals, design operating models, and ensure compliance with industry standards and client needs.

• 2 - 7 Years
• Riyadh - Saudi Arabia

Lead ITIL-based service management processes, oversee ITSM tools, analyze infrastructure performance, and collaborate with teams for capacity planning and optimization.

• 3 - 7 Years
• Riyadh - Saudi Arabia

Conduct analysis and engineering of technology processes, enhance compliance, develop governance services, and optimize operational frameworks in IT service management.

• 5 - 10 Years
• Saudi Arabia - Saudi Arabia

Responsible for defining service targets, optimizing operations, ensuring customer satisfaction, and managing service teams while implementing effective strategies and compliance.

• 8 - 13 Years
• Riyadh - Saudi Arabia

Manage a technical team for data center operations, focusing on server hardware logistics, compliance, and customer support in Saudi Arabia and the Gulf region.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Ensure service delivery meets SLAs and KPIs, supervise service management team, and maintain documentation while possessing relevant certifications and a bachelor's degree.

• 8 - 13 Years
• Riyadh - Saudi Arabia

Provide strategic leadership in technical service, drive contract growth, manage financials, and lead cross-functional teams while ensuring customer satisfaction.

• 6 - 8 Years
• Eastern Province - Saudi Arabia

About Accenture Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital co...

• 7 - 12 Years
• Riyadh - Saudi Arabia

Responsible for managing projects, utilizing strong communication and leadership skills, with a focus on teamwork and problem-solving abilities.