Job Description

Roles & Responsibilities

As an administrator, your role is to review and provide a comprehensive administration support required for coordinating department section functions and ensuring the smooth day to day operation of the department. This role is typically focussed on the update and maintenance of administration databases and/or systems. Interaction with contacts within other departments is routine and usually uncomplicated. The use of a computer and applications is at a more advanced level and somewhat frequent.

In This Role, You Will

Ensure administrative work undertaken complies with quality standards and is in accordance with department procedures, standards and policy.

Support the coordination of administration material, requests, mail and equipment on a daily basis and as required for department related activities and corporate events.

Provide a comprehensive admin systems support service including data entry, maintenance, update and support of relevant databases and in house equipment. Record transactional data in appropriate systems and produce reports as required. Collate, analyse, archive and retrieve data / information when necessary.

Handle customer/employee requests, actioning transactions and queries in a timely manner and actively seek feedback to provide a high level of service with admin related queries. Obtain and disseminate information from relevant sections if not available.

Complete timely and accurate processing of transactions, including audit, checking and necessary reconciliation for settlement of bills pertaining to corporate expenses and charges, as well as issuing relevant documentation.

Provide comprehensive support in maintaining, issuing and tracking supplies, basic fixtures, fittings, and facilities utilisation to ensure safe operation where applicable.

Conduct briefings and inductions/training as required for new joiners across grades 1-4.

Compile induction material and equipment required (as well as maintenance) for briefings/training.

Make suggestions for improvements and provide statistical and/or productivity analysis.

Allocate tasks for staff and update staff /team on new procedure/processes.

Qualification

To be considered for this role, you must meet the below requirements:

Proven experience as an office administrator, office assistant or relevant role

Outstanding communication and interpersonal abilities

You Will Have An Edge If You Have

Excellent organizational skills

Familiarity with office management procedures and basic admin principles

Excellent knowledge of MS Office and office management software

Proficiency in managing and analysing data.

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