DC Coordinator

Kassaa Group

Improve warehouse layout for better space utilization and safety.

Review and redesign Standard Operating Procedures (SOPs) for dispatch, receiving, inventory, and documentation.

Coordinate with other departments (Sales, Customer Service, Factory) for smooth workflow alignment.

Train, supervise, and mentor warehouse staff on systems, procedures, and safety practices.

Promote a culture of discipline, teamwork, and accountability.

Ensure timely and accurate preparation of all customer orders.

Ensure full implementation of FIFO, octopus and other inventory protocols.

Conduct regular performance assessments and identify skill gaps.

Implement checks and controls to reduce human error, delays, and misplacements.

Oversee accurate data entry and system usage by all staff.

Ensure delivery notes, invoices, and dispatch documents are properly generated and archived.

Provide regular reports on order fulfillment rates, delays, and inventory discrepancies.