Showing 62

Help Desk Jobs in Riyadh

Help Desk Technician

Provide technical support for military customers, troubleshoot systems, manage trouble tickets, and require CompTIA Security+ certification and strong communication skills.

30+ days ago
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Help Desk Agent

Manage client service requests through various communication channels, provide prompt resolutions, and maintain accurate records while ensuring customer satisfaction.

30+ days ago

IT Helpdesk Executive

Aria Holding

Provide technical support, manage IT tickets, perform system updates, and assist users with hardware and software issues while maintaining documentation.

Easy Apply30+ days ago

PLANNER-CAFM

El Seif Operation and Maintenance
  • 5 - 10 Years
  • Riyadh - Saudi Arabia

Facilitate resource utilization and asset management through planning, coordination, and analysis using CAFM tools, with expertise in MAXIMO and facilities management.

Easy Apply11 Jan

Fulfillment Center Supervisor, Inbound

Afaq - Warehouse Branch

Oversee shift management, ensure order fulfillment, train associates, and solve logistics challenges using data analysis in a fast-paced environment.

Employer Active20 hrs ago

Customer Service Advisor (Fresh Graduate)

The role involves providing exceptional customer service, resolving inquiries, maintaining records, and requires a Bachelor's degree and strong communication skills.

Employer Active21 Jan

Representative, Customer Care

Respond to inquiries, solve problems, provide technical support, manage accounts, and enhance customer experience while achieving service goals and collaborating with teams.

Employer Active20 Jan

Sr. Customer Success Account Manager, Middle East (Riyadh based)

Proofpoint

  • 1 - 3 Years
  • Riyadh - Saudi Arabia

The role involves guiding customers, creating success plans, advocating for customer needs, and leveraging technical expertise in cybersecurity for optimal product value.

Easy Apply19 Jan

Sr. Customer Success Manager

Lucidya

Deliver exceptional customer experience by educating clients, building relationships, monitoring feedback, and utilizing technology for customer success.

19 Jan

Command Center

Monitor IT infrastructure, detect incidents, perform troubleshooting, and collaborate with support teams; knowledge of IT components and monitoring tools preferred.

13 Jan

Technical Support Engineer

FileCloud

  • 2 - 7 Years
  • Riyadh - Saudi Arabia

Diagnose and resolve customer issues, manage support tickets, and provide technical expertise in Linux and Windows environments with strong communication skills.

16 Jan

Customer Experience Expert

Addar Water Factory

  • 20 - 25 Years
  • Riyadh - Saudi Arabia

The role requires expertise in customer experience, utilities, project management, and team leadership, with a strong background in business and relevant certifications.

Easy Apply16 Jan

Customer Care Operations Expert

Addar Water Factory

  • 20 - 22 Years
  • Riyadh - Saudi Arabia

Requires utilities experience, preferably in the water sector, with expertise in customer resolution and data quality tooling for effective strategy implementation.

Easy Apply16 Jan

Customer Resolution Expert

Addar Water Factory

  • 20 - 25 Years
  • Riyadh - Saudi Arabia

Seeking a Customer Resolution Expert with utilities experience, strong data quality knowledge, and Agile project execution skills for stakeholder engagement.

Easy Apply16 Jan

Manager - Customer Service

The Red Sea Development Company

  • 10 - 12 Years
  • Riyadh - Saudi Arabia

Manage customer care operations, service requests, performance reporting, and stakeholder management while ensuring compliance and customer advocacy.

14 Jan

Customer Experience Lead

Gathern

  • 5 - 7 Years
  • Riyadh - Saudi Arabia

Oversee guest booking journey, drive app improvements, manage guest support, and implement customer feedback programs; requires Bachelor's degree and strong analytical skills.

14 Jan

Service Desk/Desktop Lead

Oversee help desk operations, manage user support, enforce service level agreements, and develop training programs for technical support staff.

30+ days ago

Specialist - Micro Mobility Operations

The Red Sea Development Company

  • 1 - 7 Years
  • Riyadh - Saudi Arabia

Responsible for commercial support, invoicing coordination, contract management, and internal communications, requiring strong organizational skills and proficiency in MS Office.

30 Dec 25

Guest Relations Agent

Marriott International

Provide guest assistance, resolve inquiries, maintain professionalism, and support team goals while ensuring guest satisfaction and safety.

6 Jan

Call Center Agent

Marriott International

Guest Experience Experts deliver memorable services, ensuring guest satisfaction while maintaining professionalism and adhering to company policies and safety standards.

2 Jan

Customer Care Manager

Client of Ethra Hr

  • 3 - 8 Years
  • Riyadh - Saudi Arabia

Manage customer service policies, handle escalated complaints, ensure compliance with regulations, and track KPIs while collaborating with teams for service improvement.

7 Jan

Senior Digital Technical support (Banking )

TAWANTECH

  • 6 - 12 Years
  • Riyadh - Saudi Arabia

Provide bilingual support for digital banking platforms, coordinate with IT teams, and enhance customer experience through effective communication and problem resolution.

9 Jan

Supervisor - Information Technology

The Red Sea Development Company

  • 6 - 8 Years
  • Riyadh - Saudi Arabia

Provide first and second-line support for IT issues, monitor infrastructure performance, enforce policies, and support application implementation.

7 Jan

Customer Service Representative

Provide customer support through various channels, resolve issues, maintain professionalism, and report feedback while being fluent in Arabic and English.

7 Jan

CX Team Leader

Lead and mentor customer service teams, manage provider relationships, ensure quality assurance, and enhance customer experience through effective strategies.

7 Jan

Service Desk - Level 1 Agent Support

Provide first-tier support for IT service requests, perform troubleshooting, and maintain documentation while collaborating on infrastructure services.

30+ days ago

Administrator - Service Desk (SD1)

Handle user inquiries via calls, emails, and chat, provide troubleshooting support, and manage ticket resolution while contributing to Knowledge Base.

30+ days ago

Subject Matter Expert / Coach

Conduct knowledge sharing, monitor ticket bins, build relationships, and coach engineers while ensuring compliance and excellent communication skills.

30+ days ago

L2 Technical Support Engineers

Provide technical support, manage escalations, train help desk analysts, ensure compliance, and demonstrate strong communication and multitasking skills.

30+ days ago

Technical Support Engineer

INCUBE FZCO

Provide technical support through various channels, troubleshoot issues, document solutions, and assist customers while collaborating with internal teams.

30+ days ago

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