HR Coordinator - Insurance Dulsco Group

Job Description

Roles & Responsibilities

Desired Candidate Profile

• Manage end-to-end employee medical insurance processes including additions, deletions, renewals, and upgrades.
• Ensure compliance with UAE Labour Law and relevant health authority (e.g., DHA, DOH, MOHAP) regulations.
• Liaise with insurance brokers and providers to negotiate terms, resolve issues, and ensure timely issuance of insurance cards.
• Maintain accurate insurance data and employee records in HR systems and trackers.
• Support employees with insurance claims, reimbursement requests, and policy clarifications.
• Handle monthly insurance billing, reconciliation, and coordinate with finance for payment processing.
• Generate and share reports on insurance utilization, cost, and coverage details as required by management.
• Support HR in new hire onboarding and offboarding processes related to insurance coverage.
• Review and update insurance policies and ensure alignment with company HR policies and statutory requirements.
• Coordinate annual insurance renewals and employee communications.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2–4 years of experience in HR operations, with a focus on employee insurance management in the UAE.
• Strong understanding of UAE Labour Law and Health Insurance regulations (DHA / DOH / MOHAP).
• Experience in liaising with insurance providers and brokers.
• Excellent communication, documentation, and coordination skills.
• High attention to detail and proficiency in MS Excel and HR systems.