Practice Head- Digital Transformation

GCG Enterprise Solutions

A Sales Strategy & Revenue Leadership

Own and deliver the DT practice revenue, gross margin, and pipeline targets aligned to FY business plans.

Define and execute the go-to-market (GTM) strategy for DT solutions across priority industries and geographies (UAE, Oman, KSA).

Build a scalable and predictable sales pipeline to support short- and long-term growth; maintain healthy pipeline coverage ratios.

Lead acquisition of large enterprise and government customers for DT solutions (EIM, ECM, BPM, OCR, RPA, Digital Workflow, Archiving, Compliance).

Personally engage with CXOs, CIOs, CTOs, and Digital Transformation leaders for strategic deal pursuit and closure.

Drive penetration into new verticals and expansion within existing customer portfolios; own account planning.

Review sales performance regularly and implement corrective actions to ensure target achievement.

Monitor forecast accuracy and deal closure timelines; report to leadership with clear pipeline visibility.

B Presales & Solution Development

Lead and guide the presales function solution architecture, proposal development, demos, and POC engagements.

Ensure all solution proposals are technically sound, commercially viable, and aligned to client business outcomes.

Engage directly at CXO level during the sales cycle to articulate business value, ROI, and differentiation.

Sponsor and facilitate key customer workshops, solution demonstrations, and proof-of-concept engagements.

Collaborate with product and technology teams to translate customer requirements into winning solution configurations.

Drive proposal quality, win rates, and bid governance across all active opportunities.

C Service Delivery & Practice Operations

Hold overall delivery accountability across active DT projects and managed service contracts.

Define and enforce delivery governance frameworks, project standards, and quality benchmarks.

Drive SLA adherence and continuous improvement across all service operations.

Oversee partner and vendor relationships manage strategic alliances with OEMs (OpenText, OutSystems, ABBYY, Fujifilm, etc.).

Drive joint GTM initiatives, partner-led opportunities aligned to UAE 2031 vision, UAE AI strategy 2031 & other related initiatives.

Stay aligned with vendor roadmaps, certifications, and competitive positioning.

D People Leadership & Practice Building

Lead, coach, and develop the DT practice team (sales, presales, delivery) to build a high-performance culture.

Set clear targets, KPIs, and performance expectations for direct and matrix team members.

Partner with HR on hiring, onboarding, performance management, and succession planning for the practice.

Define the DT practice roadmap, service portfolio evolution, and capability development agenda.

Enable consultative selling, solution orientation, and delivery excellence across the team.

Support marketing initiatives including industry events, thought leadership sessions, and campaigns.