Showing 67

Service Excellence Jobs in Riyadh

Service Delivery Manager (Hyperscalers)

SWATX

  • 15 - 17 Years
  • Riyadh - Saudi Arabia

Oversee IT service delivery and operations, manage multi-cloud environments, ensure compliance, and lead teams with strong ITIL and cloud expertise.

8 Sep
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Cluster Director of Sales

Marriott International

Responsible for identifying new sales opportunities, nurturing client relationships, and collaborating with teams to drive revenue and deliver exceptional customer service.

30+ days ago

Senior Director, Shared Services CoE

ROSHN

Lead procurement and supply chain transformation, establish governance frameworks, optimize vendor management, and drive operational efficiency with strategic insights.

16 Sep

Key Account Manager KSA (Jeddah, Damam, Riyadh)

Trella

Manage key enterprise customer relationships, drive growth and retention, ensure service excellence, and leverage commercial acumen in logistics and supply chain.

29 Aug

Director - Customer Care - Residential Sales & Leasing (ENT671)

Responsible for customer care strategies, managing contact centers, and enhancing resident experiences while leading a dynamic team and utilizing technology.

30+ days ago

Sr. Service Engineer

Provide high-level customer service and technical support, troubleshoot complex issues, and maintain enterprise solutions while ensuring customer satisfaction.

30+ days ago

Building Management System Operator

EFSIM Facility management services
  • 1 - 5 Years
  • Riyadh , Jeddah , Dammam/Khobar/Eastern Province - Saudi Arabia

Responsible for operating and monitoring building management systems, ensuring safety, maintenance management, and providing excellent customer service.

Easy ApplyMultiple Vacancies12 Sep

Mechanical Electrical And Plumbing Engineer

EFSIM Facility management services
  • 2 - 6 Years
  • Riyadh - Saudi Arabia

Supervise engineering activities, manage maintenance teams, ensure safety standards, and prepare technical estimates while delivering excellent customer service.

Easy ApplyMultiple Vacancies11 Sep

Facilities Supervisor

EFSIM Facility management services
  • 1 - 4 Years
  • Riyadh - Saudi Arabia

Provide strategic facilities coordination, ensure compliance with regulations, manage work orders, and deliver high-level customer service while promoting teamwork.

Easy ApplyMultiple Vacancies11 Sep

Business Partner I, Finance Functions

National Industrialization Company (TASNEE)
  • 5 - 10 Years
  • Riyadh - Saudi Arabia

Manage finance support for planning, budgeting, and performance management, providing insights and recommendations while ensuring service excellence and effective communication.

30+ days ago

Manager - Nursery

The Red Sea Development Company

  • 5 - 10 Years
  • Riyadh - Saudi Arabia

Manage cut flower production, oversee team leadership, ensure quality control, and maintain client relationships while focusing on operational efficiency and sustainability.

Employer Active18 hrs ago

Director, Shared Services CoE

ROSHN

The role involves strategic alignment of IT initiatives, operational efficiency through ERP and cloud adoption, and driving digital transformation with a focus on innovation.

16 Sep

Senior Manager - Food & Beverage

Manage food and beverage operations, develop seasonal menus, supervise teams, oversee budgeting, and enhance guest engagement with strong leadership and financial skills.

15 Sep

Project Manager

Responsible for delivering projects, managing quality systems, overseeing budgets, and leading teams while ensuring stakeholder relationships and safety culture.

12 Sep

Program Director / Manager - Creative Agency

Lead integrated creative campaigns, manage client relationships, ensure project alignment, and drive client satisfaction through strategic planning and effective communication.

11 Sep

Total Quality Management Director

Manage quality management systems, oversee customer experience plans, and drive excellence frameworks while ensuring compliance with standards and stakeholder satisfaction.

9 Sep

Senior Complaints Specialist

SWATX

  • 5 - 7 Years
  • Riyadh - Saudi Arabia

Analyze complaints data, recommend improvements, and foster customer-centric culture while demonstrating problem-solving and communication skills.

8 Sep

Contact Center Manager

Manage outsourced vendor operations, monitor customer service KPIs, and improve inbound operations while requiring strong leadership and analytical skills.

3 Sep

Demi Chef de Partie Room Service

Crowne Plaza Hotels & Resorts

Prepare and present dishes for Room Service, ensure food hygiene, support menu development, and collaborate with teams to enhance guest satisfaction.

28 Aug

Spa Therapist

Four Seasons Hotel

Responsible for providing spa treatments, ensuring guest satisfaction, maintaining cleanliness, and possessing knowledge in massage therapy and human anatomy.

28 Aug

Manager - Transportation Planning & Daily Operations

Lead multimodal transport strategies, oversee daily operations, enhance customer experience, and ensure sustainability while managing stakeholders and compliance.

27 Aug

Banquet Supervisor

SOFITEL

The role involves overseeing event setups, ensuring service excellence, managing inventory, and maintaining safety protocols while demonstrating strong leadership and communicat...

30+ days ago

Retail Programme Development Trainer 1

Cartier

Responsible for addressing skill gaps, delivering training solutions, coaching, and measuring learning transfer to enhance retail performance and client experience.

30+ days ago

Senior Manager, Property Management

Azad Properties

  • 5 - 6 Years
  • Jeddah - Saudi Arabia , Riyadh - Saudi Arabia

Lead property management operations, oversee commercial and logistic properties, ensure financial performance, and develop a high-performance team while maintaining compliance.

30+ days ago

Outlets Manager

InterContinental

Lead a team to deliver exceptional dining experiences, manage operations, mentor staff, and ensure service excellence in a fast-paced environment.

30+ days ago

Assistant Restaurant Manager

Crowne Plaza Hotels & Resorts

Support daily restaurant operations, manage staff performance, ensure guest satisfaction, and maintain service standards in a fast-paced environment.

30+ days ago

Knowledge & Content Management Specialist

Tamara 
  • 3 - 6 Years
  • Riyadh - Saudi Arabia

The role involves managing Knowledge Base content, training materials, and chatbot flows while ensuring content governance and cross-functional collaboration.

30+ days ago

Corporate Sales Manager

Mandarin Oriental Hotel Group

Responsible for managing corporate accounts, achieving sales targets, developing customer relationships, and implementing sales strategies to maximize revenue.

30+ days ago

Sous Chef

Responsible for kitchen operations, food production, hygiene, staff management, and training while ensuring quality standards and cost control.

30+ days ago

IT Manager

Manage IT service excellence, compliance, and strategic planning while leading teams and projects, requiring ITIL knowledge and strong leadership skills.

30+ days ago

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