Restaurant Supervisor

L'ETO Caffe

Job overview

As a Restaurant Supervisor at L ETO Group, you will be responsible for overseeing daily operations, coordinating the team, and ensuring smooth service in a fast-paced environment. This role requires strong leadership, hands-on teamwork, and attention to detail to maintain our high service standards and deliver an exceptional guest experience.

Duties & Responsibilities

• Organization of the restaurant operations on a daily basis with a various shift assignment
• Ensuring the personnel s full awareness of the menu and service offered by the brand
• Keeping the restaurant clean and organized for the full day service while following the food code requirements
• Finding the best efficient way to serve the food/drinks/pastries in the restaurant regardless of the footfall
• Engaging the staff on the allocated shift to work in the best and positive mood getting along with the reaching the branch s sales and performance targets;
• Planning the staff s schedule ensuring the maximum efficiency and swift performance
• Managing and assisting with the minor documentation required from and for staff s (sick leave, leave application, various HR requests)
• To be responsible and fully involved in the restaurant s operation
• Doing inventories and stock takes on a permanent basis, refilling the stocks on time keeping the par levels and ensuring the availability of all ingredients always
• Predicting and/or preventing the guest s dissatisfaction on every possible level
• Making the guest s comments work positively for the company s improvements, prosperity and growth
• Ensuring the equipment is taken care of and managed in a proper manner with permanently performed maintenance
• Arranging the records, files and service reports required for the restaurant s operation
• Performing the duties according to the weekly schedule.

Requirements & Qualifications

• Previous UAE or Gulf Experience on a managerial position (at least 8-14 staff members)
• Being super friendly, super strict and super fair to the team
• Being a positive, self-confident and ambitious person
• Being ready to be accepted by a warm and friendly team
• Additional trainings, tastings, guidance will be provided
• English speaking; Russian knowledge is a nice asset
• Active laptop & mobile user (manuals, schedules, reports, team announcements are online)
• Neat & Tidy personality
• Having high level of ownership and responsibility.

Benefits:

- Official full-time employment

- Comprehensive medical insurance

- Employee discounts across all L ETO Group restaurants

- Dynamic and collaborative work culture with room to grow

- Exposure to a regional brand with international reach and ambitious vision