SUPERVISOR, EDW & BI OPERATIONS SUPPORT Orange

Posted 30+ days ago

Experience

4 - 9 Years

Job Location

Egypt - Egypt

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Duties and responsibilities

  • Provide support for all production environments like data platforms ETL, Teradata and datalake clusters.
  • Provide monitoring and application support for ETL jobs , business object and Qlikview and datalake tools
  • Monitor, analyze and resolve data platform/application related issues.
  • Diagnose, prioritize and escalate and follow up on any out of line production issues and show stoppers.
  • Resolve all incidents, service requests within SLA targets.
  • Willing to work on-call, on-site & multiple sites and shifts in a 24 X 7 environment.
  • Ensure loading jobs on all platforms finalize as per the SLA.
  • Be the first responders; regularly communicate the status of the critical operational flows and/or any issues through appropriate communication channel.
  • Handle any new deployment and rollback actions.
  • Monitor Platform performance and advise if any enhancement needed.
  • Ensure integrity, consistency and security across all DWH development components (ETL, BI and Dashboard).
  • Apply the defined project management methodology, processes and procedures
  • Work in concert with different team leaders to ensure successful work progress according to the customer specifications and agreed project milestones.

Desired Candidate Profile

Purpose of the job

Ensure the delivery of the DWH required developments towards the agreed scope in a timely manner within the allocated human and money resources and according to the standard quality measures as per the Orange development and project management methodology.

Job specification

Education

B.Sc. Computer Engineering or equivalent

Experience

  1. At least 4 years of experience in information systems and systems analysis
  2. Experience in telecommunications business solutions is an asset
  3. Experience in DWH development and support.

Skills and Abilities

  • Fluent English and Arabic is a must.
  • Ability to work in a fast-paced, dynamic environment, handling multiple concurrent projects and tasks.
  • Flexibility in dealing with people with diverse working styles.
  • Ability to work under pressure ad restricted time lines.
  • Strong information systems background.
  • Database design/modeling experience (relational/dimensional modeling experience) is an asset.
  • Data Warehousing background.

Company Industry

Department / Functional Area

Keywords

  • SUPERVISOR
  • EDW & BI OPERATIONS SUPPORT

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