Talent Acquisition Manager - Business Support Tamara 

As a Talent Acquisition Manager - Business Support you will lead hiring for roles critical to our customer experience and commercial growth. This role focuses on building robust, scalable recruitment processes that support sustained hiring demand while maintaining quality, consistency, and a strong candidate experience.

You will work closely with operational and commercial leaders to design and deliver hiring solutions that enable rapid team build-out and long-term workforce stability.

Your Responsibilities

• Own end-to-end recruitment for Customer Care and Commercial Onboarding roles, from demand planning through to offer and onboarding
• Design and implement efficient, repeatable hiring processes that support ongoing and time-sensitive hiring needs
• Partner with hiring managers to define role requirements, success profiles, and selection criteria aligned to performance outcomes
• Build and maintain strong talent pipelines using proactive sourcing strategies, referrals, and external partners
• Drive structured screening, interviewing, and assessment approaches to ensure consistency and hiring quality
• Manage multiple roles simultaneously while meeting hiring timelines and business priorities
• Leverage data and ATS insights to monitor hiring progress, identify bottlenecks, and continuously improve delivery
• Ensure a professional, engaging, and well-communicated candidate experience at every stage
• Collaborate with People Operations on onboarding readiness, workforce planning, and process optimization
• Support employer branding initiatives that attract customer- and commercially-oriented talent