Director of Floral Operations

Wynn Al Marjan Island

The primary duties and responsibilities of this role are:

• Develop and implement a seasonal floral design strategy aligned with brand aesthetics and guest expectations.
• Oversee the creation of floral arrangements for lobbies, suites, restaurants, spa, and event venues.
• Design bespoke floral concepts for weddings, product launches, and VIP experiences.
• Maintain a calendar of floral and decorative displays for key observance days and resort events
• Lead the daily operations of the floral team, including scheduling, procurement, and inventory management.
• Ensure all floral installations are fresh, visually stunning, and delivered on time.
• Monitor quality control and replace wilted or damaged arrangements promptly
• Coordinate with Housekeeping, F&B, Events, and Guest Services to fulfill floral requests.
• Recruit, train, and mentor florists and floral assistants.
• Conduct performance evaluations and foster a culture of creativity, precision, and service excellence.
• Promote continuous learning in floral trends, sustainability, and design techniques.
• Manage floral budgets and ensure cost-effective sourcing of flowers and materials.
• Build and maintain relationships with local and international floral suppliers.
• Ensure all floral work is delivered within budget and meets or exceeds guest expectations