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Customer Service Team Leader Jobs in Egypt

Customer Service Team Leader

Lead and motivate the customer service team, manage performance, resolve issues, and implement policies while ensuring excellent customer experiences.

20 May
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Digital Team Lead/Sr Team Lead

Silvaco Inc

  • 7 - 12 Years
  • Cairo - Egypt

Responsible for micro-architecture specification, RTL design in Verilog, leading teams, and hardware verification using FPGA kits.

Employer Active6 hrs ago

Service Delivery Team Lead (Spanish)

Future Group

  • 3 - 8 Years
  • Egypt - Egypt

Oversee contact center operations, lead a Spanish-speaking team, analyze performance metrics, manage customer complaints, and conduct training sessions.

26 May

Service Desk Team Lead

ZainTech

Lead and develop a team of cloud support engineers, manage service desk operations, ensure adherence to SLAs, and implement process improvements.

30+ days ago

Team Lead Vendor Help Desk

talabat
  • 2 - 7 Years
  • Egypt - Egypt

Lead, coach, and develop a team of Account Executives to deliver on portfolio-level targets, including GMV growth, engagement, order volume, and vendor satisfaction. Monitor tea...

19 May

Team Lead Vendor Help Desk

talabat

  • 2 - 4 Years
  • Egypt - Egypt

Lead and develop a team to achieve growth targets, enhance vendor satisfaction, and streamline processes while collaborating with cross-functional teams.

18 May

AI Team Lead

Lead and mentor AI engineers and data scientists to develop scalable AI solutions, ensuring project delivery and integration with business needs.

30+ days ago

Mobile Team Lead

Lead and mentor mobile developers, oversee mobile architecture, ensure high-quality code, and drive cross-platform development using Flutter and React Native.

30+ days ago

Customs & Importing Team Lead (F&B/FMCG)

Lead import and customs clearance operations, ensuring compliance with Egyptian regulations while optimizing processes and managing a team in a fast-paced environment.

30+ days ago

Amazon Vendor Services Team Lead, AVS - Consumables

Souq.com for E-Commerce LLC

Manage a team of Brand Specialists in Amazon Vendor Services, requiring retail, strategy, financial analysis, and project management experience.

30+ days ago

Customer Experience Marketing Team Lead

IFF

Define market position, design customer experience marketing programs, lead engagements, and drive team capability building with a focus on data-driven decisions.

21 May

Team Lead - Tele Sales

ZainTech

Lead and manage a Tele Sales team to drive SMB account growth, enhance sales performance, and ensure effective CRM management.

15 May

AI Team Lead

Lead AI team in developing AI models, utilizing Python, Azure, NLP, and CV expertise, while fostering innovation and continuous improvement.

30+ days ago

Data & Analytics Team Lead

Lead and mentor a team in data engineering and business intelligence, focusing on data governance, analytics solutions, and continuous learning.

30+ days ago

DTP Team Lead

Bayantech

Lead and manage a desktop publishing team, ensuring quality output, creating quotes, and participating in recruitment while utilizing software expertise.

30+ days ago

Channel Team Lead, Hub Delivery

Souq.com for E-Commerce LLC

Supervise shipment dispatch, manage metrics, improve delivery processes, and support partners in logistics and e-commerce operations.

30+ days ago

Graphic Design Team Lead

Bayantech

Lead creative strategy for multi-brand B2B campaigns, manage design team, ensure brand consistency, and produce high-quality visual assets.

30+ days ago

Client Service Representative (Customer Services)

Respond to customer inquiries using technology tools, escalate issues, and meet performance metrics in a dedicated workspace for customer service.

Employer Active6 hrs ago

Customer Service Specialist

America-Mideast Educational and Training Services, Inc. (AMIDEAST)

The role involves providing customer service, managing sales targets, utilizing CRM tools, and promoting Amideast offerings while maintaining professionalism.

Easy Apply19 May

Customer Service Specialist

America-Mideast Educational and Training Services, Inc. (AMIDEAST)

The role involves assisting customers, managing registrations, promoting services, and analyzing data to enhance customer experience and satisfaction.

Easy Apply19 May

Customer Service Representative

Sutherland

  • 0 - 5 Years
  • Cairo - Egypt

Seeking Customer Service Representatives with B2 English proficiency, offering growth opportunities, competitive salaries, and a supportive work environment.

19 May

Customer Service Specialist

Sutherland

  • 0 - 2 Years
  • Cairo - Egypt

Your day-to-day responsibilities will include: Handling customer interactions with efficiency and empathy. Providing tailored solutions to meet customer needs. Ensuring a positi...

22 May

Customer Service Agent

Sutherland

  • 0 - 5 Years
  • Cairo - Egypt

Provide customer support by answering questions, resolving issues, and communicating effectively, while demonstrating strong teamwork and problem-solving skills.

21 May

Customer Service Representative

Client of Talent 360

  • 1 - 3 Years
  • Giza - Egypt

Handle calls and inquiries with empathy, provide information on services, and ensure client satisfaction while maintaining records and coordinating with teams.

20 May

Customer Service Supervisor

Lead and supervise customer service teams, manage ticketing operations, ensure compliance, and enhance passenger experience in a high-volume transport environment.

12 May

Customer Service Agent

Maintain positive customer interactions, manage ticketing transactions, support vulnerable passengers, and ensure safety compliance while delivering high-quality service.

6 May

Customer Service Representative

Sweven Construction

  • 1 - 3 Years
  • Cairo - Egypt

Resolve customer complaints, provide product information, and process orders while demonstrating strong communication skills and proficiency in Microsoft Office.

Easy Apply14 May

Customer Service - Logistics Department

Client of Premier Services & Recruitment

  • 2 - 7 Years
  • Cairo - Egypt

Manage order fulfillment, coordinate with sales and warehouse, monitor payments, maintain customer relationships, and utilize ERP systems for reporting.

11 May

French Bilingual (English) Customer Service Representative

Fluent in French and English, provide high-level customer service, troubleshoot issues, and maintain knowledge of products in a dynamic environment.

30+ days ago

Customer Service Representative

Provide personalized customer service in English, ensuring security procedures, with great communication skills and flexibility for changing shifts.

30+ days ago

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