Administrative Assistant
IHG Hotels & Resorts
Employer Active
Posted on 10 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
- Greet and assist visitors, guests, and callers while directing inquiries to appropriate personnel
- Compose, format, and distribute correspondence, reports, and meeting notes accurately and efficiently
- Prepare presentations and documents for the General Manager and leadership team
- Maintain organized paper and electronic filing systems for records and communication
- Attend meetings, prepare minutes, and follow up on agreed actions
- Monitor guest feedback through online platforms and coordinate timely responses
- Conduct internal quality checks and audits to ensure brand and service standards are met
- Collaborate with the Sustainability team to support Earth Lab initiatives and local community programs
- Prepare audit reports, track progress on improvement plans, and assist in pre-opening readiness activities
- Promote Six Senses culture of wellness, responsibility, and authentic hospitality in daily interactions
Skills Set
- Office administration and documentation
- Quality assurance and audit coordination
- Guest feedback analysis and reporting
- Sustainability and community engagement support
- Communication and presentation skills
Why Join Us
- Join a globally renowned hospitality brand that prioritizes wellness, sustainability, and authentic experiences
- Work in a beachfront luxury resort environment that promotes professional development and growth
- Receive competitive pay, benefits, and employee discounts within IHG Hotels and Resorts
- Be part of an inclusive, purpose-driven culture that values creativity, mindfulness, and collaboration
Desired Candidate Profile
Ideal Profile
- Diploma or degree in Hospitality Management or related field preferred
- Minimum of one year of experience as an Administrative Assistant in a resort or luxury hotel
- Two to three years of experience in quality assurance, guest experience, or rooms division roles preferred
- Strong organizational and communication skills with high attention to detail
- Proficient in Microsoft Office Suite, especially Excel and PowerPoint
- Familiarity with guest feedback tools such as ReviewPro, Medallia, or TrustYou
- Fluent in English; additional languages are an advantage
- Analytical mindset with the ability to manage multiple tasks efficiently
Company Industry
Department / Functional Area
Keywords
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IHG Hotels & Resorts
Six Senses The Palm Dubai, part of IHG Hotels and Resorts, is a sustainable luxury resort located on Dubai s iconic Palm Jumeirah. Known for its commitment to wellness, community engagement, and eco-friendly hospitality, Six Senses creates meaningful experiences that reconnect people with themselves and the world around them. The brand is celebrated globally for its pioneering approach to sustainability, holistic wellbeing, and exceptional guest service.