Senior Travel Consultant
EXO Travel
Employer Active
Posted 9 hrs ago
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Experience
4 - 9 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsibilities:
- Correspond with overseas travel agents and partners of the company and provide them accurate, up-to-date and correct travel information.
- Sr. Travel consultants may have to manage Key accounts and hence should be able to make quick adjustments and suggestions.
- Advise, create outlines and Travel itineraries for Tour operators/ Travel agents.
- Exhibit expertise in creating and managing complex and combination itineraries.
- Make quotations/proposals and reconfirm bookings with/for overseas agents
- Make reservations with local suppliers and hotels if needed
- Understand about the existing and new products being offered by the company to be better able to fit the client requirements
- Work with the Operations team to deliver optimal service to clients on the ground
- Issue invoices in due time and assist accounting department with regard to payment
- Ensure all sales are reported in Tourplan software for your sales report
- Ensure Exo standards and Inbound processes are followed
- Look to improve handling time and productivity by making suggestions on how to simplify or speed up work processes
- Strive to achieve a high ratio of conversions versus enquiries.
- Coach and guide the junior staff to help them improve as Travel consultants.
Desired Candidate Profile
Qualifications:
- Bachelor s Degree in Hospitality, Tourism, Business or other related field
- Good command of written and spoken English/ Spanish/ German/ French (depending on department asssigned)
- Minimum 4 years of experience in Inbound Tour Operations or related field.
- Good attitude, well organized, hardworking, with the ability to work as part of a team.
Skills:
- Affinity with travel industry and knowledge of destination and surrounding countries
- Ability to work under pressure in peak season periods within timeline
- High degree of customer service with an eye for detail and presentation
- Strong organizational skills, ability to work under pressure and to prioritize tasks
- Good computer literacy (MS Office; Travel related software)
Company Industry
- Travel
- Tourism
Department / Functional Area
- Sales
- Business Development
Keywords
- Senior Travel Consultant
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