Assistant Sales Manager Dusit Thani Dubai

PRIMARY RESPONSIBILITIES:

Follows policy and practice established by the sales and marketing, corporate sales & marketing and the hotels goals and objectives.
Advises management of sales effort progress and bookings.
Follows, reviews, and advise the superior of ways to improve the sales and marketing standards and policy.
Performs the best to achieve the departmental as well as the hotel s business goals.
Reports on confirmed and anticipated bookings for forecasting purposes.
Meets regularly with hotel department heads to review sales efforts and provide feedback from customers.
Provides directions to all concerned departments regarding incoming groups.
Directs sales executives and/or sales coordinator to contact potential business leads, keeping control of heavy booking dates.
Resolves booking conflict based on group importance, revenue potential, alternate dates.
Corresponds with group contacts.
Pursues departmental procedure for approaching a contact from the initial call to documentation, to follow up.
Maintains close contract with travel agents, local business groups and airlines.
Entertains clients as needed.
Analyses sales results and competition, and recommend ways to improve the situation.
Liaises with concerned departments to ensure that operations will deliver the best quality products to the clients.

Furnishes sales monthly reports according to the request on a timely basis.
Performs other duties as assigned by supervisor.

ADMINISTRATIVE RESPONSIBILITIES

Checks and ensures that the jobs assigned to subordinates have been effectively completed on the timely basis and according to hotel s expectation.
Recommends corrective actions for unfavorable variances in job standards and budget commitment.
Establishes two-way communication within and related departments.
Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
Attends daily briefing and departmental meetings as assigned by supervisor.
Manages time effectively by meeting deadlines on time.
Identifies and solves problems in a professional manner.
Assists others to ensure the operation is run smoothly and effectively.

TECHNICAL RESPONSIBILITIES

Knows and understands policies of the department well and can guide others to perform the job well.
Recognizes and able to manage to maintain good quality products and presentation.
Checks, reviews, and proposes service standards established by the company.
Provides assistance to the subordinates and colleagues when required.
Maintains self and all personnel s grooming standards.
Manages wastes by reducing and recycling the wastes, carefully use of resources.

COMMERCIAL RESPONSIBILITIES

Communicates effectively with guest, clients, business partners and staff.
To be a good sales person to promote hotel s image and businesses.
Participates community projects or activities in order to promoting the hotel s image and cooperation to improve community relationship.

HUMAN RESOURCES RESPONSIBILITIES:

To be evaluated according to the performance evaluation program.
Attends training as required by the company and to develop him/herself to grow effectively.
Motivates all employees to grow within the company.

RELATIONSHIP

Reports to director of sales in case of DOS absence.
Coordinates with all concerned personnel to ensure that all activities are accomplished.
Interacts with clients. guests, government officials, supplies, and other important individual in the community in promoting the hotel.

OTHERS

Continuous learning through own IDP.
Any other duties as may be assigned by the superior.

ACCOUNTABILITIES

Represents Dusit s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

COMPANY S CULTURE

Communicate and fully embracing the Company s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. Proud to belong and to contribute

CONFIDENTIALITY

Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.