Service Management Lead Jobs in UAE

• 15 - 20 Years
• United Arab Emirates - United Arab Emirates (UAE)

Oversee service delivery, manage incidents, enhance service level agreements, and lead teams in IT project management with Agile methodologies.

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

We are seeking a dynamic and service‑driven Residence Manager / Residence Excellence Lead to join our team in Dubai. This role is ideal for someone who thrives in a luxury hospi...

• 8 - 10 Years
• Dubai - United Arab Emirates (UAE)

Responsible for managing facilities and projects, ensuring compliance with UAE regulations, and demonstrating expertise in facilities management and project management.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Lead service delivery and governance for a government account, focusing on IT service management, customer experience, and operational excellence.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Ensure high-quality service for VIP guests, manage operations, maintain food safety, and demonstrate strong customer relations and team leadership skills.

• 7 - 10 Years
• Dubai - United Arab Emirates (UAE)

Responsible for planning, supervising HVAC installations, maintenance, and repairs while ensuring compliance with specifications and effective resource utilization.

• 10 - 12 Years
• Dubai - United Arab Emirates (UAE)

Responsible for risk management, maintenance planning, budget control, and technical guidance in heavy industrial equipment, ensuring compliance and optimal performance.

• 12 - 18 Years
• Dubai - United Arab Emirates (UAE)

Manage contact center operations, ensure customer service excellence, develop service standards, and conduct audits with a preferred bachelor's degree.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Oversee aftersales operations, drive revenue growth through Annual Maintenance Contracts, manage KPIs, and lead customer service teams to enhance satisfaction.

• 5 - 10 Years
• Sharjah - United Arab Emirates (UAE)

Responsible for project management, maintenance, and compliance in healthcare engineering, requiring strong management skills and knowledge of engineering systems.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Manage client relationships, ensure service delivery across corporate services, and maintain compliance with UAE regulations while providing exceptional client experiences.

• 5 - 10 Years
• Sharjah - United Arab Emirates (UAE)

Seeking a hands-on Maintenance Team Leader to supervise technicians, manage building systems, ensure compliance, and maintain service quality in operations.

• 4 - 9 Years
• Abu Dhabi , Dubai , Sharjah - United Arab Emirates (UAE)

Assist in daily operations, ensure customer satisfaction, manage inventory, train staff, and demonstrate operational efficiency in a fast-paced dining environment.

• 8 - 10 Years
• Dubai - United Arab Emirates (UAE)

Oversee end-to-end service delivery, manage service level agreements, and lead a high-performing team while ensuring client satisfaction and risk mitigation.

• 10 - 16 Years
• Dubai - United Arab Emirates (UAE)

Oversee service delivery, implement strategies for efficiency, lead digital transformation, manage teams, and maintain client relationships while ensuring financial accountability.

• 10 - 12 Years
• Dubai - United Arab Emirates (UAE)

Manage maintenance activities, ensure risk mitigation, develop budgets, and provide technical guidance while collaborating with cross-functional teams in a heavy industrial envi...

• 5 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Supervise customer service activities, ensure professional responses, handle complaints, manage billing, and train team members; requires leadership, communication, and problem-...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Oversee HVAC systems installation and maintenance, lead technicians, manage budgets, and ensure compliance with industry standards and regulations.

• 5 - 10 Years
• Sharjah - United Arab Emirates (UAE)

Supervise housekeeping operations, ensure cleanliness, train staff, manage resources, and maintain guest service standards in a diverse environment.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Provide Oracle NetSuite support, manage configurations, oversee Microsoft 365 administration, ensure IT operations stability, and possess strong problem-solving skills.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Oversee housekeeping operations, develop policies, manage staff training, ensure guest satisfaction, and maintain health and safety compliance in hospitality services.

• 5 - 10 Years
• Dubai - United Arab Emirates

Oversee IT managed services delivery, manage client relationships, implement ITIL practices, and lead teams while ensuring compliance and optimizing performance.

• 7 - 9 Years
• Dubai - United Arab Emirates

Develop and implement customer service strategies, manage teams and agencies, drive process innovation, and ensure customer advocacy and performance metrics.

• 17+ Years
• Dubai - United Arab Emirates (UAE)

Seeking a senior Arabic-speaking Service Delivery Manager to oversee IT Managed Services, ensuring SLA compliance, stakeholder management, and team leadership across various IT ...

• 7 - 10 Years
• Dubai - United Arab Emirates (UAE)

The role involves designing IT Service Management processes, developing custom workflows, and requires strong skills in scripting, UI customization, and integration.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Coordinate service requests, manage secure movements, ensure compliance, and maintain records in a structured environment; detail-oriented and strong communicator required.

• 2 - 6 Years
• Dubai - United Arab Emirates (UAE)

Orchestrate support services infrastructure, analyze performance metrics, and enhance customer experience with a Bachelor's degree and relevant experience.

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Own operational excellence by designing clinic operations, coordinating teams, and developing scalable processes to ensure exceptional service delivery.

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Oversee office space management and vendor relationships, requiring a bachelor's degree and relevant certifications in facilities management.

• 3 - 6 Years
• Umm Al Qaiwain - United Arab Emirates (UAE)

Oversee service delivery operations, manage franchises, improve services based on metrics, and resolve client issues while ensuring customer satisfaction.